Get in Touch With Us

This is the page to use if you want to contact the Betting Not On Gamstop team about something on circuscircus.co.uk. We can help with questions about our guides, corrections to anything out of date, and feedback on how we compare sites. We cannot act as a go-between with any bookmaker, and that distinction matters, so it is explained below.

Who you are contacting, and what we do

Betting Not On Gamstop is an independent publisher. We research and write guides about betting sites not on GamStop for readers in the UK. That covers bonuses, wagering requirements, payments, withdrawals, sports markets and mobile betting. We do not run a betting site, hold customer accounts or handle money.

Our pages may include links to operators, and we may earn commission if you sign up through them. Commission does not decide how sites are ranked or what we say about them. If you want to see how we assess operators, read our broader guide, trusted non GamStop casinos in the UK.

What we can help with

• Questions about our content – if a term such as wagering requirements, minimum qualifying odds or cash-out limits is unclear, tell us which page confused you.
• Corrections – bonus terms, payment options and limits change often. If you find something that no longer matches an operator's current terms, send us the page, the detail you think is wrong and, if possible, where you saw the newer information.
• Suggestions – a sport, bet type or payment method you would like explained, such as each-way betting, acca insurance or Apple Pay deposits.
• Editorial or business enquiries – please say who you represent and what you propose. Paid placement does not buy a higher position.
• Reader experiences – we welcome accounts of delays, verification demands or disputed bets. We treat these as unverified reports, not proven facts, and we may not be able to reply individually.

What we cannot do

Please do not ask us to chase a withdrawal, reopen an account, overturn a settled bet or settle a bonus dispute. We have no access to your account and no authority over any operator. Equally, we cannot confirm whether a particular bonus or payment method will work for your account without you checking the operator's own terms.

Any complaint about a specific bookmaker should go to that bookmaker first, in writing, keeping screenshots of your bets, the terms at the time and all correspondence. Check the operator's complaints procedure and ask which dispute body, if any, it uses. Be aware that sites not covered by a UK licence may offer fewer routes for escalation than UK-regulated bookmakers.

Writing a message that gets a useful answer

1. Give the page address or title you are asking about.
2. State the question or correction in one or two sentences.
3. Include the date you saw the information, as terms change.
4. Add a link or screenshot if you are reporting an error.
5. Leave out passwords, card numbers, ID documents and full account details. We never need them.

We read what we receive and aim to reply to questions that need an answer. We do not publish a guaranteed response time, and corrections are made once we have checked them against current operator information.

If gambling is causing you harm

If you are worried about your own betting or someone else's, speak to someone now rather than waiting for a reply from us. In Great Britain, GamCare runs the National Gambling Helpline on 0808 8020 133 and offers online chat. GAMSTOP is the free national self-exclusion scheme for UK-licensed operators. Sites not on GamStop sit outside it, so joining it will not block them. Deposit and loss limits, self-exclusion with individual operators, and blocking software can add protection. Bear in mind that gambling is not a source of income or a fix for money problems.

Betting is for adults aged 18 and over. Please only gamble with money you can afford to lose.

A note on accuracy

Our information was last fact-checked on 1 October 2026. Anything involving offers, payment methods, withdrawal times or licensing can change without notice, so treat our pages as a starting point and verify current terms with the operator before depositing. If you spot a mistake, tell us.